Privacy Policy
Your privacy matters. We believe in transparency and simplicity.
We do not sell your data. Period.
Last updated: January 13, 2025
Our Promise to You
- ✓We do not sell your data to anyone, ever
- ✓We do not share your information with third parties
- ✓We do not track you across other websites
- ✓We only use one cookie - for your chat history
What is a Cookie?
A cookie is a small piece of text that websites store on your computer or phone. Think of it like a sticky note that your web browser keeps for a website.
Simple example: Imagine you walk into a coffee shop, and they give you a loyalty card. That card “remembers” how many coffees you've bought. A cookie works the same way - it helps websites remember things about you, like your preferences or, in our case, your chat history.
What AraGrow's cookie does:
Our cookie simply stores a unique ID number (like “abc123”) that links to your chat conversations. That's it. No tracking, no personal information, just a reference number.
What is a Session?
A session is the time between when you open a website and when you close it (or leave).
Simple example: When you visit AraGrow.me and start chatting with our assistant, that's one session. If you close your browser or navigate away, that session ends. When you come back later, that's a new session.
Without our cookie (if you decline):
Your chat history disappears when you leave the page. Each time you visit, it's like starting fresh - we won't remember your previous conversations.
With our cookie (if you accept):
Your chat history is saved. You can leave, come back days later, and continue where you left off. It's like reopening a book to the same page.
How We Use Your Data
Chat Conversations
When you chat with our assistant, we store your messages in a secure database. This lets us provide helpful responses and maintain conversation context. We use this data only to improve your chat experience.
Your Session ID
We store a random ID number (like “a1b2c3d4-e5f6-7890”) in a cookie on your browser. This ID connects to your chat history. It's completely anonymous - it doesn't contain your name, email, location, or any personal information.
Technical Information
Like most websites, we may automatically collect basic technical information such as your browser type and IP address for security and troubleshooting purposes. We do not use this information for tracking or marketing.
Your Control & Choices
Accept Cookies
Your chat conversations will be saved and available when you return. You can continue conversations across multiple visits.
Decline Cookies
You can still use the chat, but your conversations won't be saved. Each time you leave, your chat history is cleared. Perfect for quick questions!
Clear Your Cookie
You can delete our cookie anytime through your browser settings. This will disconnect your saved chat history from your browser.
Request Data Deletion
Want us to delete your chat history? Contact us at privacy@aragrow.me and we'll remove it.
How We Protect Your Data
- 🔒Encrypted Storage: Your chat data is stored in MongoDB Atlas with encryption at rest and in transit
- 🔒Secure Connections: All communication between your browser and our servers uses HTTPS encryption
- 🔒Limited Access: Only authorized personnel can access the database, and all access is logged
- 🔒No Tracking: We don't use analytics cookies, tracking pixels, or third-party marketing tools
Third-Party Services
We use the following third-party services to operate our website:
- MongoDB Atlas: Secure database hosting for chat conversations
- Vercel/Hosting Provider: Website hosting and delivery
- OpenAI/Gemini/AI Provider: Powers the chat assistant responses
These services may process your data as part of providing their services, but they are contractually obligated to protect your data and not use it for their own purposes. We do not share your data with any marketing, advertising, or analytics companies.
Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at privacy@aragrow.me.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we'll update the “Last updated” date at the top of this page. Significant changes will be prominently announced on our website.
Questions About Your Privacy?
We're happy to explain our privacy practices or answer any questions you have.